Frequently Asked Questions

Here’s a quick assist with the questions we get asked the most. If you don’t see what you’re looking for, reach out here we’ve got you covered.

Product

Do you have a digital version of The Mindset Playbook?

We don’t have plans for a digital version of The Mindset Playbook at this stage. Our team and customers have found real value in putting pen to paper and taking some time away from screens each day to set intentions, clear your head and stay focused.

What is the size and specifications of The Mindset Playbook?

Our journal is an A5 (14.8 x 21 cm), 100-day guided journal with a black vegan leather cover. It features 132 ruled pages of 140gsm FSC-certified paper, lay-flat binding, and comes with a custom-fit protective case with a lid.

Is your paper sustainably sourced?

Absolutely. Sustainability is at the core of what we do. Our journals are crafted with FSC-certified paper, ensuring responsible forestry. But we don’t stop there—your Mindset Playbook arrives in eco-mailers made from 99.9% post-consumer waste, fully recyclable in your curb-side bin.

Wholesale & Custom journals

How can I become a stockist or place a wholesale order?

We love partnering with like-minded individuals and companies who share our passion. Our journals are a perfect addition to workplace wellness programs and retail spaces. If you're interested in becoming a stockist or placing a wholesale order, reach out to us, and let's build something great together.

Do you offer corporate discounts?

Yes, we offer corporate discounts. Reach out for the details, and we’ll craft a package that’s just right. Let’s make something impactful together.

Can we get custom journals for our business, organisation, or institution?

Yes, we offer custom journals tailored to your business, organisation, or institution. Customisation options vary based on order quantities, so reach out to us for details, and we'll help bring your vision to life.

Payment & Delivery

Where do you ship?

We ship to a wide range of countries, including Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and the United States. If your location isn’t listed, reach out—we’ll do what we can to make it happen.

How long does delivery take?

We aim to get all orders packed and with the shipping company within 24 hours, though delivery times may vary slightly based on your location. For major cities, here’s when you can expect your order:

  • Australia: 2-5 business days (1-2 with express)
  • New Zealand: 4-7 business days (2-5 with express)
  • Asia / Europe / North America: 5-9 business days

What are the delivery costs?

We ship all orders with Australia Post. Costs are based on your order's weight and location, and you'll see the exact amount at checkout.

What payment methods do you accept?

We accept a variety of payment options to make your purchase easy:

  • Shop Pay
  • Credit/Debit Cards: Visa, Mastercard, American Express, UnionPay
  • Digital Wallets: Apple Pay, Google Pay
  • Local Payment Methods: Bancontact, iDeal

Personal Wellbeing

Can your journals help with my mental health?

Many scientific studies have found that journaling can have a positive impact on mental health. We recommend using The Mindset Playbook as part of a holistic approach to supporting your mental health. If you have a mental health condition, we encourage you to work with a medical professional for personalised support.

Do I need to journal everyday?

To make the most out of The Mindset Playbook, it’s best to show up daily. Daily journaling helps support new habits and accountability – there’s power in consistency. Most people take 5 minutes each morning and night to write in The Mindset Playbook. If you miss a day or a week, you can pick it back up when you’re ready.